
Mandy Souba is Vice President of Customer Success at Daikin Applied Americas, bringing more than 20 years of experience across healthcare operations, customer experience and enterprise transformation. She previously held senior leadership roles at Fairview Health Services, where she led a $70 million transformation function and teams of more than 1,000 employees, as well as Cleveland Clinic and Behavioral Healthcare Providers. She holds a BA in Psychology from Augustana University and a Green Belt Certification in Six Sigma.

